PRODUCT FEATURES:
Same day shipping
Print quality on both sides ,
11Oz Glossy White
High Grade AA Ceramic Mug. ( High Gloss Finish )
Dishwasher ( TOP RACK) & Microwave Safe
Standard size mug measures approx 9.5cm high and 26.5cm diameter. Capacity 11 fl oz
COASTER single side printed with a hardboard backing. (9x9 cm)
****Text is printed on both sides of the mug. If you would like the image on just one side, please specify in the order notes.***
All of our products are hand-pressed/hand-made in our studio.
Our printing creation process provides a large range of photographic quality print offering vibrant colours and quality standards using the best sublimation ink, machines, transfer paper and professional softwares so the graphic wont fade.
Check the other listings for more products.
TISATI QUALITY GUARANTEE
If you are unhappy with your purchase or the item is damaged we will fully refund your order or ship a replacement to you .
- We are not responsible for errors on product personalisation inputs;
- Photo evidence might be required for refunds purposes ;
- Refunds will not be issued due to missread product description.
1. Read about our Kids Safety policy.
2. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 3-10 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide 3 shipping methods for you to choose from as followed frame.
Method
|
Shipping Time
|
Price
|
Standard Shipping
|
To US,UK,AU,FR,DE,IT,ES: 11-13 Business Days
To Other Countries: 15-18 Business Days
|
$5.99
|
Expedited Shipping
|
To US,UK,AU,FR,DE,IT,ES: 8-10 Business Days
|
$7.95
|
Expedited Shipping
|
To CA: 13 Business Days
|
$9.99
|
Urgent Shipping
|
To UK: 5-7 Business Days
|
$12.95
|
Urgent Shipping
|
To Other Countries: 3-6 Business Days
|
$28.5
|
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
Should you not be totally satisfied with your items we offer 99 day returns and exchanges service to ensure you are left as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.